Refund policy

 

↩️ Returns

We want you to feel confident trying our products. We offer 30-Day Hassle-Free Returns — if you don’t love them, simply send them back unused.

• Defective or damaged items are fully covered

• For all other returns, we’ll provide a return label and a flat $3.99 fee will be deducted from your refund

• Returns must be requested within 30 days of delivery

To start a return, email us at customerservice@straightshadeco.com with your order number. We’ll guide you through the process and send you a return label.

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Questions?

We’re here to help. Contact us anytime at customerservice@straightshadeco.com or call 336-422-6809.

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