Shipping and Returns

Shipping & Returns

We want you to feel confident shopping with Straight Shade Co.™. Below you’ll find everything you need to know about how we ship your order and how returns are handled.

📦 Shipping

  • Flat $3.99 Shipping on all orders within the USA

  • Free Shipping automatically applies on orders over $75

  • Orders ship within 1–3 business days

  • Most U.S. orders arrive within 5–7 business days

  • You’ll receive tracking information by email as soon as your order ships

↩️ Returns

We want you to feel confident trying our products. We offer 30-Day Hassle-Free Returns — if you don’t love them, simply send them back unused.

  • Defective or damaged items are fully covered

  • For all other returns, we’ll provide a return label and a flat $3.99 fee will be deducted from your refund

  • Returns must be requested within 30 days of delivery

To start a return, email us at customerservice@straightshadeco.com with your order number. We’ll guide you through the process and send you a return label.

Questions?

We’re here to help. Contact us anytime at customerservice@straightshadeco.com or call 336-422-6809.